Effective Date: September 27, 2026

Last Updated: September 27, 2026

Welcome to Nursery Kart (“we,” “our,” or “us”). We operate the website http://nurserykart.com and the mobile application Nursery Kart (Package Name: com.india.nurserykart). We are committed to protecting your privacy and ensuring transparency about how your data is handled across both our website and mobile app.

1. Who We Are

  • Website: http://nurserykart.com
  • Application: Nursery Kart (com.india.nurserykart)
  • Developer/Entity: Nursery Kart
  • Contact: support@nurserykart.com

2. Information We Collect

A. Information You Provide to Us

  • Account & Profile Data: When you create an account, register, or place an order, we collect information such as your name, email address, phone number, shipping address, and billing information.
  • Order & Transaction Details: Details necessary to process and deliver your plant and nursery orders.
  • Comments & Reviews: When visitors leave comments or reviews, we collect the data shown in the form, IP address, and browser/device user-agent string to help spam detection.

B. Information Collected Automatically via Android App & Website

  • Device & Technical Information: We may collect device model, operating system version (e.g., Android), unique device identifiers, and basic network information to ensure app stability and optimize performance.
  • App Performance & Crash Analytics: We may collect anonymous crash logs and diagnostic data to fix bugs and improve app functionality.
  • Cookies:
    • If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies for 1 year.
    • Temporary login cookies are set to verify session status (discarded upon closing browser, or stored up to 2 weeks if “Remember Me” is selected).

3. Mobile App Permissions & Data Usage

Our Android application requests only the permissions necessary to provide its core e-commerce and browsing functionality:

  • Internet & Network State (android.permission.INTERNET, ACCESS_NETWORK_STATE): Required to connect to our server, fetch product catalogs, process online orders, and sync user accounts.
  • Storage / Media (Optional): If you upload profile pictures or plant-related photos for support queries, we access only the media you explicitly select. We do not scan or harvest device storage or EXIF GPS metadata without consent.
  • Notifications (Optional): To send order updates, shipping status, and occasional promotional alerts (you can opt out anytime from your device settings).

We do not sell, rent, or trade your personal or sensitive device data to third-party advertisers or data brokers.

4. Third-Party Services

To provide seamless services, we may integrate reputable third-party services:

  • Google Play Services: Used for app integrity, core functionality, and distribution.
  • Payment Gateways: Secure third-party gateways process transactions. We do not store full credit/debit card details on our local servers.
  • Spam Detection & Analytics: Automated systems (such as Gravatar for comments or anti-spam filters) may process submitted data under their respective privacy policies.

5. Data Retention & Account Deletion (Play Console Compliance)

  • Retention: We retain personal data as long as your account remains active or as required for legal, tax, and order-fulfillment requirements.
  • Data & Account Deletion: In accordance with Google Play data safety policies, you have the right to request deletion of your account and associated personal data at any time.
    • To request account and data deletion, submit a request via email to support@nurserykart.com with the subject line “Account Deletion Request – Nursery Kart”.
    • Upon verification, your account and associated personal details will be permanently removed or anonymized within 30 business days, excluding records mandated by law.

6. Children’s Privacy

Our services and mobile application are not directed to children under the age of 13. We do not knowingly collect personal identifiable information from children under 13. If you believe a child has provided us with personal information, please contact us immediately for prompt deletion.

7. Changes to This Privacy Policy

We may update our Privacy Policy periodically. Any modifications will be posted on this page with an updated effective date. Continued use of our website or mobile application constitutes acceptance of the revised policy.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at: